You have the right to request and receive a copy of your mental health records.
To obtain your record submit a written request to your provider via email, secure portal, or mail. This is in accordance to Texas Health & Safety Code §611.0045
Your provider has 15 days to respond to your written request according to Texas Health & Safety Code §611.008(a)
Texas Behavioral Health Executive Council (BHEC)
If you have questions about a licensed professional, or wish to make a complaint contact BHEC directly at:
1801 Congress Avenue, Suite 7.300, Austin, Texas 78701
https://bhec.texas.gov/tbhec/discipline-and-complaints/
| Enforcement@bhec.texas.gov
1-800-821-3205 | or by using the council's complaint form.
Filing a Consumer Complaint
To file a consumer complaint about mental health services, visit the Texas Office of the Attorney General.
https://texasattorneygeneral.gov/consumer-protection